Hotel · Queenstown · Otago
Roki Collection
A five-star address on Brunswick Street, close to Queenstown's lakeside action and a short walk from Kiwi Birdlife Park.
- Rated 10/10 by guests for rooms, service, value, dining, and staff
- Indoor pool, sauna, steam room, and massage treatments on site
- Free Wi-Fi in rooms and a paid airport shuttle
10
Perfect
0 reviews
Booking.com 10 · 0 reviews
About
Roki Collection
Roki Collection holds a rare perfect guest rating of 10 out of 10, placing it first among 187 properties in Queenstown. The five-star hotel sits on Brunswick Street, within easy reach of the town centre and about a 20-minute walk from the Department for Courts.
Inside, you get a full wellness floor with an indoor swimming pool, sauna, steam room, and a range of massages. When you are not exploring, the hotel arranges tours and tickets, while the restaurant and bar cover dining without you needing to leave.
- No smoking on site
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
In brief
What works, what to weigh
+
Strengths
3 reasons to book- Perfect guest rating across the board — Rooms, service, value, dining, and staff all score a perfect 10, with an overall 10 out of 10 from guests.
- Spa and wellness facilities on site — An indoor pool, sauna, steam room, and a range of massage treatments are available without leaving the hotel.
- Ideal for ski and adventure stays — Ski storage, plus direct access to skiing, hiking, canoeing, and golf, make it a base for year-round Queenstown activities.
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Worth weighing
3 to weigh- No pets allowed — The hotel has a strict no-pets policy, so you will need to make other arrangements for your animal companions.
- Check-in window closes at 23:00 — Check-in is only between 15:00 and 23:00, so late arrivals may struggle if your flight or drive runs behind schedule.
- Parking not listed — The hotel does not list on-site parking, so you may need to rely on street parking or the paid airport shuttle.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Suite
Deluxe Suite
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- 24-hour security
- Non-smoking rooms
- Rooms for disabled guests
- Lift
- Key card access
Food & Drink
- Restaurant
- Bar / Lounge
- Snack bar
- In-room breakfast
- Special diet menus
- Children's menu
Wellness & Leisure
- Indoor swimming pool
- Sauna
- Steam room
- Massage (back, head, full body, foot)
- Leisure / TV room
Services & Extras
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours / Ticket assistance
- Welcome drink
- Paid airport shuttle
- Meeting / Banquet facilities
- Fax / Photocopying
Room Comforts
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Activities
- Canoeing
- Skiing
- Hiking
- Horseback riding
- Bowling
- Golf course
- Squash
- Fishing
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 10/10 from 3 reviews
Booking.com · 10 · 0 reviews
04 — Location
Getting around Queenstown
The property sits in Queenstown.
Kiwi Birdlife Park: A five-minute walk away, the park is home to native New Zealand birds and a great introduction to local wildlife.
Department for Courts: Roughly a 20-minute walk from the hotel, this is a local landmark if you are exploring the town on foot.
2 Brunswick Street, Queenstown, Otago, 9300, New Zealand
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:00
- Check-out
- By 07:00-11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 14 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times at Roki Collection?
Check-in is from 15:00 to 23:00, and check-out is from 07:00 to 11:00.
Does Roki Collection allow pets?
No, pets are not allowed at the hotel.
Is there an airport shuttle from Roki Collection?
Yes, the hotel offers a paid airport shuttle service.
What spa and wellness facilities are available at Roki Collection?
The hotel has an indoor swimming pool, a sauna, a steam room, and offers back, head, full body, and foot massages.
Does Roki Collection have ski storage?
Yes, the hotel provides ski storage for guests.
The bottom line
Roki Collection earns its perfect rating with excellent service, comfortable rooms, and a full spa and pool. It is a stand-out choice for a five-star Queenstown stay, especially if you are after skiing or relaxation.
10Perfect score, premium comfort
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